UCC Privacy Policy
Update Date: March 16, 2026
Applicable Website: www.uccvip.com
1. Policy Description
This Privacy Policy aims to explain how the UCC platform collects, uses, stores, shares, and protects personal information provided by users when visiting the uccvip.com website and using related services, as well as the rights users are entitled to under applicable laws.
By checking the box “I have read and agree to the Privacy Policy” or by actually using the platform services, the user consents to the platform processing their personal information in accordance with this policy.
2. Information We May Collect
1. Information Actively Provided by Users
Including but not limited to: name or contact person name, mobile phone number, email address, WeChat ID, WhatsApp, company name, position, country or region, purchasing needs, car selling or replacement vehicle information, vehicle photos, identification documents, business license, customs clearance or receipt information, and other information voluntarily submitted during inquiries, complaints, messages, or communications.
2. Information Generated During Use of Services
Including but not limited to: device information (device model, operating system version, unique device identifier, mobile network information, etc.), browser type, operating system, IP address, access time, page browsing history, click records, dwell time, search keywords, inquiry records, submission records, login information, account operation logs, and information generated by cookies or similar technologies.
3. Information from Third Parties
To the extent permitted by law, for the purpose of completing vehicle services, export processes, logistics arrangements, or customer service, the platform may obtain necessary information from third-party service providers such as partners, vehicle source suppliers, certification bodies, logistics service providers, technical service providers, or public channels.
3. Purposes of Collecting and Using Information
To provide users with registration, login, vehicle search, inquiry, car selling/replacement, export, inspection, certification, logistics, and customer support services.
To verify user identity, contact information, and business needs.
To generate quotations, arrange business coordination, and process orders or service applications.
To send service notifications, order progress, logistics status, system messages, or important updates.
To optimize website display, search experience, page functions, and customer service.
To conduct risk control, security assurance, anti-fraud, anti-abuse, and compliance management.
To handle disputes, complaints, after-sales matters, or legal proceedings, and to comply with laws, regulations, and regulatory requirements.
To conduct data analysis and user behavior research to improve and optimize platform services.
To be used for marketing promotion, user profiling, or other purposes requiring separate authorization, provided that separate user consent is obtained.
4. Cookies and Similar Technologies
To ensure the normal operation of the website, enhance user experience, maintain login status, and analyze access patterns, the platform may use cookies, local storage, pixel tags, or similar technologies.
Users may manage or reject cookies through browser settings. Users acknowledge and agree that rejecting cookies may affect the normal use of certain website functions and may even result in the inability to log in or use core services.
5. Information Sharing, Transfer, and Public Disclosure
1. Sharing
To achieve the purposes of the services, the platform may share information with the following parties to the extent necessary:
Vehicle suppliers, partner dealers, inspection agencies, certification bodies;
Customs clearance, logistics, warehousing, transportation, and insurance service providers;
Technical service providers, cloud service providers, customer service, legal, auditing, and risk control support institutions;
Overseas recipients, logistics agents, certification service providers, or destination-related institutions necessary for completing cross-border business;
Regulatory authorities or judicial organs required by laws and regulations, or third parties necessary to protect the personal or property safety of the platform, users, or the public.
2. Transfer
Unless prior explicit consent is obtained from the user, or the transfer of personal information is necessary due to merger, division, reorganization, asset transfer, business acquisition, or other similar reasons, the platform will not transfer user personal information to other companies, organizations, or individuals in principle.
3. Public Disclosure
The platform will not publicly disclose user personal information in principle, unless separate user consent has been obtained, or it is necessary to fulfill legal obligations, respond to judicial or administrative authority requests, or protect the personal or property safety of the platform, users, or the public.
6. Information Storage and Protection
The platform will retain personal information for the shortest period necessary to achieve the purposes of this policy, unless otherwise provided by laws or regulations.
The platform will take reasonable and feasible security measures to protect user information, including but not limited to access control, access restrictions, system monitoring, data backup, encrypted transmission, and security auditing.
Although the platform has taken reasonable measures, the Internet is not an absolutely secure environment, and absolute security of any information during transmission or storage cannot be guaranteed. Users should also properly safeguard their account passwords and other personal information and pay attention to information protection while using platform services.
7. User Rights
Users have the right to exercise the following rights in accordance with applicable laws (including the laws of the user’s location), unless otherwise provided by laws or regulations:
Right of Access and Copy: Users have the right to know whether the platform is processing their personal information and may request to access and copy their relevant information.
Right of Correction and Completion: If the information is inaccurate or incomplete, users have the right to request correction or completion.
Right of Deletion: Under circumstances provided by law, users have the right to request deletion of personal information. However, if deletion would affect the platform’s performance of legal obligations or completion of pending transactions, the platform has the right to continue retaining the relevant information to the extent necessary.
Right to Withdraw Consent: For information processed based on consent, users may withdraw their authorization, but this does not affect the legality of processing conducted before the withdrawal, nor does it affect the platform’s continued processing of personal information based on other legal grounds (such as necessity for contract performance).
Right to Cancel Account: Users may request to cancel their platform account, except where otherwise provided by laws or regulations, or where there are pending transactions, outstanding fees, unresolved disputes, or similar circumstances.
Right to Explanation: Users have the right to request that the platform explain the rules for processing personal information.
If a user’s request to exercise rights is manifestly unfounded, excessively repetitive, or involves others’ legitimate interests such as trade secrets or intellectual property rights, the platform has the right to refuse the request or charge a reasonable fee in accordance with the law.
8. Protection of Minors
This platform is primarily intended for users with full civil capacity. Minors should use the platform services with the consent and guidance of their guardians.
If the platform discovers that personal information of a minor has been collected without guardian consent, it will promptly delete the information or take appropriate measures.
9. Cross-Border Business Notice
Given the nature of the platform’s business, user personal information may be transferred to jurisdictions outside the user’s location (including outside the People’s Republic of China).
To achieve the purposes described in this policy, such as international vehicle export, international logistics, and cross-border business support, the platform may need to provide necessary information to overseas vehicle suppliers, partner dealers, recipients, logistics agents, certification service providers, or destination-related institutions.
The platform will process relevant information within a lawful, legitimate, and necessary scope and will use reasonable efforts to require recipients to take appropriate protective measures. However, due to differences in laws across jurisdictions, such overseas recipients may be subject to the laws of their respective locations, and there is a possibility that user personal information may be obtained by their regulatory or judicial authorities in accordance with the law.
10. Third-Party Links, Policy Updates, and Contact Us
The platform pages may contain links to third-party websites, service interfaces, or partner channels. Such third parties have independent privacy policies and data processing rules, and the platform assumes no responsibility for the content or actions of such third parties. When users visit third-party pages or use third-party services, the processing of their information is not governed by this policy.
The platform may revise this policy based on laws and regulations, regulatory requirements, business changes, or service upgrades. In the event of material changes, users will be notified via website announcements, pop-ups, in-platform messages, or other reasonable means. If a user does not agree to the revised policy, they should immediately stop using the platform services; if they continue to use the platform services, they will be deemed to have accepted the revised policy.
If users have questions, comments, or suggestions regarding this policy, or need to exercise rights related to personal information, they may contact the platform through the customer service or contact channels published on the platform. The platform will verify the user’s identity within a reasonable period and respond promptly. For requests that are repetitive, unfounded, or excessively technically demanding, the platform has the right to refuse the request or charge a reasonable fee in accordance with the law.
11. Dispute Resolution and Severability
The establishment, effectiveness, performance, interpretation, and dispute resolution of this policy shall be governed by the laws of the People’s Republic of China. Any dispute arising from or in connection with this policy shall be resolved through negotiation; if negotiation fails, the dispute shall be submitted to the competent people’s court located in the place where the platform operator is domiciled.
If any provision of this policy is held by a competent court or authority to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it enforceable, or shall be severed from this agreement without affecting the validity of the remaining provisions. The other provisions of this policy shall remain in full force and effect.
12. Language
In the event of any inconsistency between the Chinese text of this policy and the English text, the Chinese text shall prevail.